Frequently Asked Questions

Everything you need to know about our hair-loving accessories.

What makes invisibobble different from regular hair ties?

Our unique spiral shape distributes pressure unevenly around the ponytail, preventing headaches and leaving no kinks or marks in your hair while providing a strong, comfortable grip.

My invisibobble has stretched out. How can I shrink it back?

If your spiral hair tie has stretched, simply place it in a bowl of hot water or use a hairdryer on a warm setting. The material will shrink back to its original size in seconds.

What is the estimated shipping time for my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take between 7-14 business days.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. For hygiene reasons, we cannot accept returns on hair accessories that have been worn.

Are invisibobble products suitable for all hair types?

Yes! We offer specific collections like the 'POWER' for thick or voluminous hair, the 'SLIM' for a more delicate look, and the 'KIDS' for smaller styles, ensuring there is a perfect match for every hair texture.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.